Terms & Conditions

Welcome to PawCrystal! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

  1. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of PawCrystal and protected by intellectual property laws. You may not use, reproduce, modify, or distribute our content without prior written consent.

  2. Privacy Policy: We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

  3. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or specifications. Colors and dimensions may vary slightly from the actual products due to variations in display settings and manufacturing processes.

  4. Pricing and Payments: All prices displayed on our website are in the local currency and are subject to change without notice. We accept various payment methods, and by making a purchase, you agree to provide accurate and complete payment information. We reserve the right to refuse or cancel any orders at our discretion.

  5. Shipping and Delivery: We aim to process and ship orders in a timely manner. Delivery times may vary depending on your location and the shipping method chosen. Please refer to our Shipping Policy for more information on shipping options, costs, and estimated delivery times.

  6. Returns and Refunds: We offer a return policy for eligible products within a specified timeframe. Please refer to our Return Policy for detailed instructions on how to initiate a return and the conditions for refunds. Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

  7. Limitation of Liability: We strive to provide accurate and reliable information on our website. However, we do not warrant or guarantee the accuracy, completeness, or reliability of any information, content, or materials provided. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.

  8. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered.

  9. Amendments: We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

If you have any questions or concerns regarding these terms and conditions, please contact our customer support team for assistance.

Thank you for choosing PawCrystal. We appreciate your business!